Mail:
Carlisle Machine Works, Inc.
412 S. Wade Blvd., Bldg #5, P.O. Box 746,
Millville, NJ 08332
II. Pricing
Due to the
ever-changing costs associated with manufacturing, Carlisle has found
that it is better not to send out price lists to our customers.
Therefore, you will not find any prices on this site or in our catalog.
Please contact Carlisle for current pricing on all items. Carlisle sells
products directly to the end customers as well as through Resellers and
Distributors.
1. Wholesale Pricing
Carlisle has several Resellers and Distributors in the U.S.A.
as well as in other countries. Often we receive calls from companies
that would like to resell our products. Below are a few clarifications
on how Carlisle handles wholesale pricing.
a. Quantity Price
Breaks
When an order is placed
for a substantial quantity of an item, there may be a price break
available for that quantity. Generally, there are a few separate price
breaks available for increasing levels of quantity. Therefore, the more
you order, the more you save.
b. Resellers
A Reseller is a company
that purchases our products and Resells them. A Reseller does not stock
a substantial quantity of Carlisle products. Most often, a Reseller also
offers only a few select Carlisle products. For those interested in
investigating Resale opportunities, please contact Carlisle Sales
Management.
c. Distributors
A Distributor is a
company that purchases our products and Resells them. A Distributor will
stock a substantial quantity of Carlisle products. Most often, a
Distributor will offer several, if not all, Carlisle products. For those
interested in investigating Distributor opportunities, please contact
Carlisle Sales Management.
III. Terms and Billing Options
Carlisle offers
many payment methods to our customers. Below are a few of these options
with explanations of the terms involved. All sales are F.O.B. Millville,
NJ. Shipping costs are to be paid for by the customer.
1. Net Accounts
Net accounts allow the
customer to purchase items now and pay the invoice for the items at a
later date. Net 30, the most common net account, allows for 30 days
between the time of invoicing and the time of payment. Some net accounts
will allow the customer some savings for early payment. All net accounts
are subject to late payment penalties if the account is overdue.
2. Credit Cards
Carlisle accepts Visa,
MasterCard, and American Express. Credit cards can only be used to
purchase Carlisle products by the authentic cardholder. Carlisle cannot
process an order not authorized by the cardholder. Carlisle may require
a signature from the cardholder for purchases. A copy of the credit card
authorization form will either be mailed or faxed to you. Carlisle must
receive the signed copy of the authorization form before any pending
orders can be shipped. Credit card orders will be processed the day of
shipment.
3. C.O.D. (cash on delivery)
C.O.D. is an easy method for customers that do not have a
credit card and are not interested in setting up a net account. With a
C.O.D. order, the shipping company is responsible for accepting payment
when delivery is made. An extra C.O.D. charge will apply to the shipping
and handling charge on the invoice of a C.O.D. order. The amount of the
charge that applies will be determined by the shipping method chosen. As
a special courtesy, Carlisle contacts all customers with their total
C.O.D. charges on the day of or before shipment of a C.O.D. order.
4. Prepayment
Prepayment is for customers that would rather not use C.O.D.
shipping. Prepayment allows a customer to send in the payment for the
order before it ships. This alleviates the special C.O.D. shipping
charge and the hassle of receiving a C.O.D. shipment.
5. Wire Transfer
A wire transfer is when the funds for an order are
transferred from the customer’s bank account directly to Carlisle’s bank
account. This is usually done as a form of prepayment. Wire transfers
are most often used for international orders. Please contact Carlisle
directly if you are interested in paying by wire transfer.
6. Custom Equipment
Carlisle is more than willing to manufacture custom equipment
for their customers. When a custom piece is crafted, it is usually only
sellable to the particular customer for which it was created. Therefore,
Carlisle requires a deposit in order to begin work. Terms for custom
equipment can be varying in specifics, however they will always involve
at least a 30% deposit on the custom order.
7. Service
Unless otherwise noted herein, the cost of the equipment does
not include service or installation. All services performed by Carlisle
are subject to purchaser’s payment of Carlisle’s prevailing charges plus
necessary travel and living expenses.
8. Taxes
Any tax or taxes that may be imposed upon the goods that are
the subject of this sale, or upon the sale or delivery, shall be added
to and become a part of the contract price.
9. Regulations
Every contract of sale shall be subject to all applicable
state and federal statutes and regulations. The terms of this agreement
shall be construed in accordance with the laws of New Jersey.
Carlisle can ship
orders with several different shipping companies as specified by the
customer. UPS, Fed-Ex, USPS, RPS, and DHL are just a few of the
many shipping methods offered. The default for shipping is UPS. Carlisle
has made use of the UPS Online System that allows for up to the minute
tracking, a detailed shipping history, and many other UPS Online
resources.
1. Damaged or Lost Shipments
The shipping company insures all shipments from Carlisle for
the amount ordered unless specifically stated not to do so by the
customer. Once documented that the shipment has left the Carlisle plant,
the shipping company holds full responsibility for the shipment. Any
damaged or lost shipments should be handled between the customer and the
shipping company. If there is anyway Carlisle can help in such a
situation, please feel free to contact us.
Carlisle will
accept any standard items back into stock within 30 days of the
purchase. The items in question must be in a sellable condition. A
restocking charge may apply. Please contact Carlisle for an RMA number
before returning any Carlisle products.
Please contact
Carlisle for an RMA number on all repairs. Proper packing for shipping
to Carlisle is required, and is the responsibility of the customer.
Please be sure to enclose a note with the shipment including the
customer’s name, address, phone number, and notes concerning the repair
of the product in question. When Carlisle receives the shipment, an
evaluation will be done on the product. It is after this evaluation that
a Carlisle Representative will contact the customer. Once it has been
decided to repair the product, the repair will be done in a timely
fashion and shipped out as soon as possible. We know that a quick turn
around on a repair to a vital product is important to the customer.
Carlisle Machine
Works warrants that each item of its own manufacture delivered hereunder
shall, at the time of delivery and for a period of 12 months thereafter,
be free from defects in materials and workmanship; and if any such item
shall prove to be defective in material or workmanship under normal
intended usage and maintenance during the warranty period upon
examination by Carlisle Machine Works, then Carlisle Machine Works shall
repair or replace, at its sole option, such defective item(s) at its own
expense; provided, however, that the owner shall be required to ship
such defective item(s), freight prepaid, to the Carlisle Machine Works
Plant in Millville NJ.
The warranty on
components not manufactured by Carlisle Machine Works is limited to the
warranty provided by the original manufacturer of said components. All
warranties hereunder are expressly limited to repair or replacement of
defective items as set forth herein, and in no event shall Carlisle
Machine Works become liable for special incidental or consequential
damages by reason of any breach of warranty or defect in material or
workmanship. Carlisle Machine Works shall not be responsible for repair
or replacement of items that have been altered by anyone other than
authorized Carlisle Machine Works personnel.
1. Limitation of
Liability
It is expressly agreed that the liability of Carlisle is
limited and Carlisle does not function as an insurer. The purchaser
and/or user agree that Carlisle is not liable for loss, harm, or damage
due directly or indirectly to any occurrence or consequence there from.
If Carlisle should be found liable to anyone in any theory (except any
express warranty where the remedy is set forth in this document) for
loss, harm, or damage, the liability of Carlisle shall be limited to the
lesser of the actual loss, harm, or damage, or the original purchase
price of the involved equipment, system, or service when sold (or when
service performed) by Carlisle to its customer. This liability is
exclusive and regardless of cause or origin resulting directly or
indirectly to person or property from:
a.
The performance or non-performance of any obligation set forth in
this warranty and warranty policy.
b.
Any
agreement, oral or written, including specifications, between Carlisle
and the customer.
c.
Negligence, active, passive or otherwise, of Carlisle or any of its
agents, employees, or independent contractors
d.
Breach of
any judicially imposed warranty or covenant and,
e.
Misrepresentation or strict liability involvement.
It is understood
that any Carlisle product that utilizes or flows fuel gases or
accelerants are potentially dangerous if operated improperly. Proper use
would include but not be limited to regular maintenance and leak
testing. Carlisle assumes no responsibility and is not liable for any
injury or damage resulting in the improper use of our products.
